Privacy Policy

Effective Date: January 9, 2025
Last Reviewed: August 1, 2025

This Privacy Policy ("Policy") describes the practices of ikiFlow (“ikiFlow,” “we,” “our,” or “us”) regarding the collection, use, disclosure, and protection of personal information obtained through our website and associated services. This Policy is designed to comply with applicable privacy laws, including the Illinois Personal Information Protection Act (815 ILCS 530/) and other relevant state and federal privacy regulations.

By accessing or using our website, making a purchase, or otherwise providing personal information to us, you consent to the terms of this Policy.

We collect the following categories of personal information:

• Full name, email address, billing and shipping address, telephone number, payment information (Note: payment data is securely processed by third-party providers; we do not retain full credit or debit card numbers)
   

• IP address, browser and device type, operating system, browsing activity on our site (e.g., pages viewed, time spent, referring URLs)
   

We use your personal information for the following lawful purposes:

• Contract performance: To process and fulfill your orders, send order confirmations, and provide customer support
• Consent-based communications: To send marketing or promotional content, only with your express consent
• Website optimization: To analyze website performance and enhance user experience
• Legal compliance: To comply with legal obligations and protect our legal interests
   

We will not use your personal data in ways that are materially different from what is disclosed in this Policy without your prior notice and, where applicable, consent.

We do not sell or rent personal information to third parties. We may disclose personal information only under the following circumstances:

To third-party vendors and service providers who perform functions on our behalf, such as:

• Payment processors
• Order fulfillment and shipping services
• IT and website analytics providers
   

These third parties are contractually obligated to protect your information and may use it only for the services they provide to us.

We may disclose personal information if required to do so by law, court order, subpoena, or other legal process, or to protect our legal rights and interests, or the rights, property, or safety of others.

C. Business Transfers

In the event of a merger, acquisition, asset sale, or bankruptcy, personal information may be transferred to the acquiring entity, subject to the terms of this Policy.

We implement and maintain reasonable administrative, technical, and physical safeguards consistent with industry standards and the requirements of 815 ILCS 530/ to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

In accordance with Illinois law, if we experience a breach of unencrypted personal information, we will notify affected individuals in a timely manner and in accordance with applicable notification requirements.

You have the right to:

• Access and review your personal information
• Request corrections or updates
• Withdraw consent to marketing communications
• Request deletion of your personal data, subject to legal retention requirements
   

To exercise these rights, contact us at info@ikiflow.shop. We will respond within the timeframes required by law.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

You may control or disable cookies via your browser settings. However, some website features may not function properly if cookies are disabled.

We may revise this Policy periodically. The “Effective Date” and “Last Reviewed” date will reflect the most recent version. Any material changes will be posted to this page, and we may notify you via email or website notice where appropriate.

Continued use of our services following the update constitutes your acceptance of the revised Policy.

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

ikiFlow
Attn: Privacy Officer
Email: info@ikiflow.shop

(773) 800-1106